Legal, Privacy & Terms

Plumbing Rescue
24/7 Emergency Plumbing Referral Service

Last updated: February 22, 2026

Plumbing Rescue (“Plumbing Rescue,” “Company,” “we,” “us,” or “our”) operates the website located at https://www.callplumbingrescue.com (the “Service”).

This page explains how we collect, use, share, and protect personal information when you use our website, call our phone numbers, or request plumbing services through our network. By using the Service, you agree to the practices described in this policy.

Definitions and Interpretation

Interpretation

Words with capitalized first letters have defined meanings set forth below. These definitions apply whether used in singular or plural form.

Definitions

For purposes of this policy:

Company refers to Infinet Results LLC dba WSI, 1433 N Water St Ste 400, Milwaukee, WI 53202-2603, United States.
Website means the Plumbing Rescue website at www.callplumbingrescue.com.
Service means the website and related communications, referral, and call-routing services.
You / User means any individual or entity accessing or using the Service.
Service Providers means independent plumbing contractors, call centers, or vendors that help deliver services.
Personal Data means information that identifies or can reasonably be linked to an individual.
Usage Data means technical or behavioral data collected automatically when using the Service.
Cookies means small files stored on your device to support website functionality and analytics.

Marketplace and Marketing Disclosure

Plumbing Rescue operates as a marketing and referral platform that connects consumers with independent plumbing professionals and service providers in their geographic area.

Plumbing Rescue does not itself perform plumbing work and is not a licensed plumbing contractor. All plumbing services are provided by independent third-party contractors selected by the customer.

By using this Service, you acknowledge and agree that:

Plumbing Rescue’s role is limited to advertising, referral, and connection services
Contractors are independent businesses and not employees or agents of Plumbing Rescue
Service agreements are solely between you and the contractor you choose
Pricing, scheduling, workmanship, and warranties are determined by the contractor
You are responsible for verifying contractor licensing and insurance

Plumbing Rescue does not endorse or recommend any specific contractor or guarantee the quality, safety, or outcome of services performed.

This Service may not be available in all locations and contractor availability may vary.

These disclosures reflect common referral-marketplace limitations where the platform connects users to independent providers rather than performing services itself.

Compensation and Advertising Relationships

Plumbing Rescue may receive compensation from participating service providers or marketing partners when a consumer inquiry, call, or lead is generated through the Service.

This compensation:

Does not increase the price you pay for services
Does not constitute payment for plumbing work itself
Does not create an employment or agency relationship with contractors

Customers pay contractors directly for any services performed.

Phone Calls, Call Routing, Recording & Electronic Communications

Plumbing Rescue uses telecommunications and call-routing technologies to connect users with service providers. These technologies may include Ringba or similar call-tracking platforms.

When you call a number displayed on this website or submit your phone number, you agree to the following:

Your call may be routed to an independent contractor or call center
Calls may be recorded or monitored for quality assurance, training, and compliance
Caller ID, call metadata, and interaction details may be captured
Your contact information may be shared with service providers to fulfill your request

Consent to Communications (TCPA)

By calling or providing your phone number through the Service, you provide express consent to receive communications from Plumbing Rescue and its partners, including via automated dialing systems, prerecorded voice messages, and SMS/text messages, regarding your service inquiry.

Consent is not a condition of purchase
Message frequency may vary
Message and data rates may apply

You may opt out at any time by:

Replying STOP to texts (if applicable)
Requesting removal from contact lists
Contacting us using the information below

Professional and Informational Disclaimer

Information presented on this website is provided for general informational purposes only. It is not intended as plumbing, legal, financial, or professional advice.

You should consult qualified professionals regarding your specific situation before relying on any information obtained through this Service.

You assume all responsibility for decisions and actions taken based on information from this website or any referred provider.

Personal Information We Collect

We may collect information you provide directly, including:

Name
Phone number
Email address
Service address or ZIP code
Service request details

We may also collect call-related data, including:

Call recordings
Call duration and timestamps
Caller ID and routing data

Automatically Collected Data

When you use the Service, we may automatically collect technical information such as:

IP address
Browser type and device information
Pages visited and time spent
Referral sources and campaign identifiers
Cookies and tracking identifiers

This information helps us operate and improve the Service.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Remember user preferences
Measure performance and traffic
Support advertising attribution and call tracking

You can control cookies through your browser settings. Some site features may not function if cookies are disabled.

How We Use Personal Information

We use collected information to:

Connect you with plumbing service providers
Route and track calls and inquiries
Respond to requests and provide support
Improve website functionality and marketing
Prevent fraud and ensure compliance
Send service-related communications

Sharing of Information

We may share personal information with:

Independent plumbing contractors in our network
Call routing and telecommunications providers
Hosting, analytics, and marketing vendors
Legal authorities when required by law

We do not sell personal information to third parties for unrelated marketing purposes.

Retention of Personal Data

We retain personal data only as long as necessary to:

Provide referral and communication services
Maintain records for compliance and security
Resolve disputes and enforce agreements
Meet legal obligations

Transfer of Information

Your information may be processed and stored in jurisdictions other than your state of residence. By using the Service, you consent to such transfer and processing. We take reasonable steps to ensure appropriate safeguards are in place.

Disclosure for Legal Reasons

We may disclose personal data if necessary to:

Comply with legal obligations
Respond to lawful requests
Protect rights or property
Prevent fraud or misuse
Protect user or public safety

Data Security

We use commercially reasonable safeguards to protect personal information. However, no internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

Analytics and Marketing Tools

We may use analytics and advertising tools (such as Google Analytics or advertising platforms) to understand usage patterns and improve marketing effectiveness. These providers may use cookies or identifiers consistent with their own privacy policies.

Email and SMS Communications

We may send service-related emails or text messages regarding your inquiry or requested services. You may opt out of marketing communications using unsubscribe links or opt-out instructions.

Behavioral Advertising and Remarketing

We may use cookies or advertising identifiers to display relevant ads on third-party websites after you visit our Service. You can opt out of interest-based advertising through industry opt-out tools or device settings.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights to:

Request access to personal information
Request deletion
Request correction
Opt out of certain data uses
Not be discriminated against for exercising rights

To submit a privacy request, contact us using the information below.

Do Not Track Signals

Our website does not currently respond to browser Do Not Track signals. Some third-party services may still track browsing activity across websites.

Children’s Privacy

The Service is intended for adults seeking plumbing services. We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted.

Links to Third-Party Websites

Our Service may link to external websites operated by third parties. We are not responsible for their content, policies, or practices. You should review their privacy policies separately.

Policy Updates

We may update this Legal, Privacy & Terms page periodically. Updates become effective when posted on this page with a revised “Last updated” date.

Errors and Accuracy Disclaimer

We do not guarantee that website content is complete, accurate, or current. We may modify or remove content or features at any time without notice. Use of the Service is at your own risk.

Contact Information

Infinet Results LLC dba WSI
1433 N Water St Ste 400
Milwaukee, WI 53202-2603
United States

Contact form: https://www.callplumbingrescue.com/contact/

Do Not Sell My Info form: https://www.callplumbingrescue.com/do-not-sell/

Service Disclaimer

Plumbing Rescue is a referral service connecting users with independent plumbing contractors. Contractors are solely responsible for licensing, insurance, pricing, scheduling, and workmanship. Plumbing Rescue does not employ contractors and does not guarantee service availability or outcomes.